Artificial grass has become a popular landscaping solution in Malaysia, offering a maintenance-free, evergreen alternative to natural lawns. It is ideal for homes, commercial spaces, playgrounds, and sports fields. However, before investing in artificial turf, understanding its warranty and lifespan is essential for protecting your investment and ensuring long-term satisfaction.
This article will explain what an artificial grass warranty covers, typical warranty periods, factors affecting turf lifespan, maintenance tips, and what to expect after the warranty expires.
An artificial grass warranty is a guarantee provided by the manufacturer or supplier that the turf will perform as promised over a set period. It protects against defects such as premature fading, fiber deterioration, and backing failure under normal usage conditions.
Confidence in Product Quality: A warranty signals that the manufacturer stands behind their product.
Financial Protection: Covers costs related to defects or issues covered by warranty terms.
Peace of Mind: Gives customers assurance about durability and performance.
UV Resistance: Malaysia’s tropical sun is intense, so warranties usually promise colour retention and protection against UV damage.
Wear and Tear: Covers damage caused by regular foot traffic, pets, and weather conditions.
Backing and Stitching Integrity: Ensures the turf base remains intact without unraveling or breaking apart.
Manufacturing Defects: Includes defects such as loose fibers or poor material quality.
Damage caused by improper installation.
Neglect or lack of proper maintenance.
Damage caused by pets (urine, scratching).
Extreme weather events or natural disasters.
Misuse or accidental damage.
Understanding warranty terms helps avoid surprises and clarifies what is covered.
Warranty length varies by product quality and supplier:
| Product Grade | Warranty Period |
|---|---|
| Economy | 3 to 5 years |
| Mid-range | 5 to 10 years |
| Premium | 10 to 15 years |
Longer warranties generally correspond with higher-grade materials and advanced UV protection technologies. For example, reputable suppliers like Grass Master Malaysia offer premium turf warranties extending up to 15 years.
The warranty period provides an estimated product life but actual lifespan depends on:
Turf made from high-grade polyethylene or polypropylene fibers with UV stabilizers tends to last longer without fading or damage.
Professional installation is critical to prevent issues like improper drainage, uneven surfaces, and turf displacement, which shorten turf life.
Areas with heavy foot traffic, pets, or sports activities will experience faster wear than decorative lawns.
Though artificial turf is designed to withstand tropical climates, prolonged sun exposure, heavy rain, and humidity can gradually affect turf longevity.
Regular cleaning, brushing, and debris removal keep turf fibers upright and prevent mold, moss, or weed growth.
When installed and maintained correctly, artificial grass generally lasts:
10 to 15 years for residential applications.
Up to 20 years for commercial or premium installations.
Lower-quality products or poor maintenance can reduce lifespan to 5-8 years.
Purchase from Trusted Suppliers: Only buy turf with clear warranty certificates, such as from Grass Master Malaysia.
Retain Proof of Purchase: Keep invoices and installation records for warranty claims.
Follow Maintenance Guidelines: Use recommended cleaning methods and avoid prohibited chemicals.
Professional Installation: Warranties may be voided if installation is improper.
Avoid Unauthorized Repairs: Do not attempt repairs without supplier consent.
Proper maintenance is vital for durability:
Regularly remove leaves, twigs, and dirt.
Rinse turf occasionally to wash away dust and pollen.
Clean pet waste immediately with mild detergent.
Use a stiff broom or power brush to lift flattened fibers.
Brush against the natural grain for best results.
Inspect edges and joints for weed growth; remove manually or with turf-safe herbicides.
Treat moss or algae with appropriate cleaners to prevent slippery surfaces.
Check that water drains properly after heavy rain to avoid turf deterioration.
After warranty expiration, turf may still be functional but could show:
Slight fading or dullness.
Flattened or matted fibers.
Increased wear in high-traffic zones.
At this stage, turf refurbishment or partial replacement may be required to maintain aesthetics.
Q: Does warranty cover pet damage?
A: Usually not. Damage caused by pet urine or scratching is generally excluded.
Q: How long does it take to process a warranty claim?
A: It depends on the supplier; claims usually require photos, purchase proof, and may take from a few days to several weeks.
Q: Is the warranty transferable?
A: Some suppliers allow warranty transfer to new property owners. Confirm with your provider.
Q: Should I choose the longest warranty?
A: While longer warranty often means better quality, also consider the supplier’s reputation and installation quality.
Artificial grass is a smart investment for Malaysian homes and businesses, providing a lush, green lawn without the upkeep of natural grass. Understanding the artificial grass warranty and expected lifespan helps ensure you select quality turf and protect your investment.
Purchase turf from reputable suppliers like Grass Master Malaysia, ensure professional installation, and maintain your lawn regularly to enjoy beautiful, durable artificial grass for many years.
